Stream 8K support

Get help with your plan, device or order

Tell us what you need and include the details that help us answer accurately. You can reach Stream 8K by email or WhatsApp.

A clearer answer, sooner

What to include in your message

A few practical details help us understand your setup or order.

For a new plan

  • Your preferred 1, 3, 6 or 12 month duration
  • Your device model and country
  • Any content or setup question you want confirmed

For an existing order

  • The email used for the request
  • Your device model and player app
  • A short description of the issue and what you already tried

Find an answer before you write

Review plan durations, setup guidance and common questions. If anything is unclear, contact us and we will help you check it for your device and location.